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Frequently Asked Question!

You can use Paypal and pay by Credit Card. We accept Visa, MasterCard, and Amex

You’ll get an order receipt confirmation immediately after placing your order.
Please check the details received; in particular your comment in case you have sent one with your order.
If there are any discrepancies, please contact us immediately.

We ship all orders without any exception via trackable shipping methods and confirmation with the tracking number will be sent to you by email.
In case you haven’t received our shipping confirmation please check your spam/junk folder first – otherwise, contact us.

Of course, you can! A lot of our customers simply tell us by email what they require. For example 4 boxes of Stage 2 and 4 boxes of Stage 3 instead of 8 boxes of the same stage.

Just click on the product and you’ll find the preparation instructions for this particular product including the nutrition facts.
Furthermore, you’ll also get the preparation instructions after purchasing by email together with your shipping details.

Please discard any prepared or ready-to-feed formula which has been exposed to room temperature after 1 hour.